Privacy Policy

1. Data Controller

Finance Link ("we", "us", "our") is the data controller responsible for your personal data. For any privacy-related inquiries, contact us at support@financelink.com.

2. Data We Collect

• Identity data: name, email address, company name
• Contact data: email, Telegram handle, phone number
• Technical data: IP address, browser type, device information, cookies
• Usage data: pages visited, interaction patterns, referral source
• Postal address: street address, city, province, postcode and country — collected only if you request a Finance Card, because a physical card has to be shipped somewhere

3. How We Use Your Data

• To provide and manage our trading services
• To communicate with you about your partnership or inquiry
• To improve our website and services through analytics
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

• Consent: When you submit a form or accept cookies.
• Contractual necessity: To fulfill our partnership agreements.
• Legitimate interest: To improve our services and marketing.
• Legal obligation: To comply with applicable laws and regulations.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access — request a copy of your data
• Right to rectification — correct inaccurate data
• Right to erasure — request deletion of your data
• Right to restrict processing
• Right to data portability — receive your data in a structured format
• Right to object — opt out of certain processing activities
• Right to withdraw consent at any time

To exercise any of these rights, contact us at support@financelink.com. We will respond within 30 days.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

7. Third-Party Sharing

We do not sell your personal data. We may share data with trusted service providers (hosting, analytics, CRM) who process it on our behalf under strict data processing agreements.

Finance Card. If you book a Finance Card, the name, contact details and postal address you enter are passed to the card issuer, who issues the card, runs the identity check and ships it. The issuer is a separate data controller, not a processor acting for us: once your data reaches them it is governed by their own privacy policy and their own retention rules, which we do not set and cannot override. We pass this data only when you tick the consent box on the booking form, and only for that purpose. Ask us and we will delete our copy of your booking — deleting the issuer’s copy is a request you have to make to them.

8. International Transfers

If your data is transferred outside the EEA, we ensure adequate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Contact & Complaints

If you have concerns about how we handle your data, contact us at support@financelink.com. You also have the right to lodge a complaint with your local data protection authority.